ITKB 56 Lecture notes

Software and Services Sourcing

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ITKB60 Lecture notes (Autumn 2006)

Advanced level, 3 credits (ECTS 5 cr)

Dr. Nazmun Nahar

Major topics covered	Lecture notes	Submissions
Overview of the course and objectives Instructions for the case and group work	Course plan A list of questions
A variety of emerging issues regarding global software industry	Lecture slides
Finnish software industry and Finnish companies’ outsourcing endeavor	Lecture slides
India as an outsourcing destination for Finnish and other countries	Lectures slides + guest lecture/s
China as an outsourcing destination for Finnish and other countries & its comparison with India	Lecture slides Case discussion 1
Russia as an outsourcing destination for Finnish and other countries	Lecture slides Case discussion 2
•Ireland and Israel as outsourcing destinations for Finnish and other countries	Lecture slides
•In-sourcing •IT outsourcing •Business process outsourcing •Software development outsourcing •Risks management of outsourcing	Lecture slides Case discussion 3
Final group project reports	List of group members & their opponents	Due date: 05.12.2006 (Tuesday, Week 49)

Required textbooks

Chapters from the following books and articles will be used as reading materials. In addition, current journal and conference articles and cases in the areas of global software industry and international outsourcing will be provided for reading. Copies of lecture notes are supplied to the students through Web.

[1] Sahay, S., Nicholson, B. and Krishna, S. (2003) Global IT Outsourcing: Software Development across Borders, Cambridge University Press, London.

[2] Sparrow, E. (2003) Successful IT Outsourcing: From Choosing a Provider to Managing the Project, London: Springer, UK.

[3] Ripin, K.M. and Sayles, L.R. (1999) Insider Strategies for Outsourcing Information Systems, Oxford University Press, New York.

[4] Lacity, M.C. and Willcocks, L.P. (2001) Global Information Technology Outsourcing: In Search of Business Advantage. John Wiley & Sons Ltd., New York.

[5] Robinson, M. and kalakota, Ravi (2004) Offshore Outsourcing: Business Models, ROI and Best Practices, Mivar Press, Inc., USA.

[6] Morstead, S. and Blount, G. (2004) Offshore Ready: Strategies to Plan and Profit from Offshore IT-enabled Services, APQC, Houston, Texas.

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