Global Software Industry and International Outsourcing

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ITKB52  Lecture notes (Spring 2004)

Advanced level, 5 credits (ECTS 10 cr)

Time & Lecture room Topics covered  Lecture notes  Submissions
Lecture 1

09.02.2004 (Week 7, Monday)

9-12; Ag C234.1
  • Overview of the course & objectives
  • Instructions for the mini-cases & group project report
  • A variety of emerging issues regarding global software industry & ICT markets

Course plan

Lecture 1

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Lecture 2

12.02.2004 (Week 7, Thursday) 

10-13; Ag C234.1
  • Software industry in India
  • Software industry in China & its comparison with India
  

Lecture 2

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Lecture 3

16.02.2004 (Week 8, Monday) 

9-12; Ag C234.1

  • Software industry in USA & Russia

Lecture 3

Mini-case1

 Mini-case1

Due date:

16.02. - 20.02.04

Lecture 4

19.02.2004 (Week 8, Thursday) 

10-13; Ag C234.1

  • Software industry in Ireland & Israel 

Lecture 4

Mini-case2

Mini-case2 

Due date:

19.02. - 23.02.04

Lecture 5  

23.02.2004 (Week 9, Monday)

9-12; Ag C234.1

  • German software market

Lecture 5

Mini-case3

Mini-case3

Due date:

23.02. - 27.02.04

Lecture 6  

26.02.2004 (Week 9, Thursday)

10-13; Ag C234.1

  • The US software market
  • The UK software market

Lecture 6

Mini-case4

Mini-case4

Due date:

26.02. - 01.03.04
Lecture 7

15.03.2004 (Week 12, Monday) 

9-12; Ag C234.1

  • Software markets in France, Japan, Italy & Spain

Lecture 7

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Lecture 8

18.03.2004 (Week 12, Thursday) 

9-12; Ag C234.1

  • In-sourcing 
  • IT activities & IT infrastructure outsourcing 

Lecture 8

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Lecture 9

22.03.2004 (Week 13, Monday) 

9-12; Ag C234.1

  • Business process outsourcing  (IT-enabled services)
  • Software development outsourcing 

Lecture 9

Mini-case5

 Mini-case5 

Due date: 

22.03. - 26.03.04
Lecture 10

25.03.2004 (Week 13, Thursday) 

9-12; Ag C234.1

  • Software development outsourcing... 
  • Risk management

Lecture 10

Mini-case6

 Mini-case6 

Due date: 

25.03. - 29.03.04
Lecture 11

29.03.2004 (Week 14, Monday) 

9-12; Ag C234.1

  • STT in the domestic context and related issues 
  • International STT mode/ channel/arrangement

Lecture 11

Mini-case7

 Mini-case7 

Due date: 

29.03. - 02.04.04
Group project work

30.03.2004 (Week 14, Tuesday)

 

 The report (doc file) and PowerPoint presentation slides of each group should be submitted through e-mail to naznaha@cc.jyu.fi and to your opponent group.

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 Group project reports & slides
Student presentation

01.04.2004 (Week 14, Thursday) 9-14; Studio MaE 110

02.04.2004 (Week 14, Friday) 9-14; Studio MaE 110

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Final group project work

10.05.2004 (Monday, Week 20)

 

 Those of you want to improve the quality of your work and grades, please upgrade your reports following the opponent's & lecturer's comments and resubmit them to naznaha@cc.jyu.fi  

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 Final group project reports 
Exam dates

29.04.2004 (Week 18, Thursday) 10-14; Ag Alfa

14.05.2004 (Week 20, Friday) 12-16; Ag Aud 1

04.06.2004 (Week 23, Friday) 12-16; Ag Aud 1

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Required textbooks

Chapters from the following books and articles are used as reading materials. In addition, current journal and conference articles and cases in the areas of global software industry and international outsourcing and transfer of high technology are provided for reading. You can download the lecture notes, mini-cases and articles.

[1] D. C. Mowery. The International Computer Software Industry: A Comparative Study of Industry Evolution and Structure. Oxford University Press, New York, 1996.

[2] M. C. Lacity and L.P. Willcocks. Global Information Technology Outsourcing: In Search of Business Advantage. John Wiley & Sons Ltd., New York, 2001.

[3] M. C. Lacity, and R. Hirschheim. Information Systems Outsourcing: Myths, Metaphors and Realities. John Wiley & Sons, New York, March 1995.

[4] N. Nahar. Information Technology Supported Technology Transfer Process: A Multi-site Case Study of High-tech Enterprises. University of Jyväskylä, Jyväskylä Studies in Computing 9, Jyväskylä University Printing House, Jyväskylä and ER-Paino Ky, Jyväskylä, 2001.

[5] Software Productivity Consortium. Using New Technologies: A Technology Transfer Guidebook. SPC-92046-CMC, Version 02.00.08, December 1993.

[6] M. Chen. Managing International Technology Transfer. International Thomson Business Press, London, 1996.

Articles

These are some articles related to various project topics of B52 course. Students should select the most appropriate articles related to their project topics.

  1. Nahar, N., Käkölä, T. and Huda, N. (2002). Software Production in Developing and Emerging Countries through International Outsourcing. In S. Krishna & S. Madon (Eds) Proceedings of the Information and Communication Technologies and Development: New Opportunities, Perspectives & Challenges. 7th International Working Conference of IFIP, WG 9.4. Indian Institute of Management Bangalore, May 29-31, Bangalore, India, pp. 292-310.

  2. Yalaho, A., Nahar, N., Käkölä, T. and Wu, C. (2003). A Conceptual Framework for IT-Supported International Outsourcing of Software Production. Proceedings of the Information Science and Technology Management, October, Cape Town, South Africa. 

  3. Yalaho, A., Wu, C., Nahar, N. and Käkölä, T. (2004). IT-Supported International Outsourcing of Software Production: An Explorative Case Study. Forthcoming in the Proceedings of IRMA Conference, June, New Orleans, USA. 

  4. Werner Kobitzsch, Dieter Rombach, Raimund L. Feldmann. (2001). Outsourcing in India. 

  5. Inigo Amoribieta, Kaushik Bhaumik, Kishore kanakamedala and Ajay D. Parkhe (2001). Programmers abroad: A Primer on Offshore Software Development. 

  6. Jesper Momme, Hans-Henrik Hvolby (2001). An Outsourcing Framework: Action Research in the Heavy Industry Sector.

  7. Somnath Bhattacharya, Ravi S. Behara, David E. Gundersen (December 2002). Business Risk Perspectives on Information Systems Outsourcing.

  8. Larry Greenemeier, InformationWeek (Jan 14, 2002). Business-Process Outsourcing Grows Outsourcing Lets Companies Focus on Core Functions, Speed Time to Market, and Cut Costs.

  9. G. Tomas M. Hult (2002). Cultural Competitiveness in Global Sourcing, Industrial Marketing Management 31, 25-34 (2002), Elsevier Science Inc. New York, NY 10010. 

  10. Naureen Khan, Wendy L. Currie, Vishanth Weerakkody & Bhavini Desai (2003 ). Evaluating Offshore IT Outsourcing in India: Supplier and Customer Scenarios, Brunel University, Proceedings of the 36th Hawaii International Conference on System Sciences - 2003. 

  11. T. Kern and L. Willcocks (2000). Exploring Information Technology Outsourcing Relationships: Theory and Practice, Journal of strategic information systems 2 (2000) 321-350, January 2000. 

  12. Leslie P. Willcocks and Robert Plant (2003). How Corporations E-Source: From Business Technology Projects to Value Networks, Information Systems Frontiers 5:2, 175-193.

  13. Jae-Nam Lee, Minh Q. Huynh, Ron Chi-Wai Kwok and Shih-Ming Pi (2003). IT Outsourcing E Past, Present, and, May 2003, Vol. 46, No. 5, COMMUNICATIONS OF THE ACM.

  14. Dean Davison (2003). Offshore Application Outsourcing, METAspectrumSM Evaluation, 10 February 2003, Service Management Strategies.

  15. Julia Allen, Derek Gabbard, Christopher May (2003). Outsourcing Managed Security Services, Eric Hayes, Carol Sledge, BITS IT Service Providers Working Group, January 2003. 

  16. Jae-Nam Lee (2001). The Impact of Knowledge Sharing, Organizational Capability and Partnership Quality on IS Outsourcing Success,  Information & Management 38 (2001) 323±335. 

  17. Oz Shy, Rune Stenbacka,(2003). Strategic Outsourcing,  Journal of Economic Behavior & Organization, Vol. 50, 203-224. 

  18. Noel (Kweku-Muata) Bryson and Ojelanki K. Ngwenyam, (2000). Structuring IS Outsourcing Contracts for Mutual Gain: An Approach to Analyzing Performance Incentive Schemes,  Journal of the Association for Information Systems, Volume 1, Paper 9, November 2000. 

  19. InsuranceTech (2002). Successful IT and Business Process Outsourcing for the Insurance Industry, Mar 5, 2002 (1:03 PM). 

  20. Pierre Azoulay (2001). The Many Faces of Outsourcing: Adjustment Costs, Transaction Costs, and Governance Spillovers,  October 24, 2001. 

  21. Rudy hirschhein and Mary Lacity (2000). The Myths and Realities of Information Technology Insourcing, Communications of the ACM, February 2000, Vol. 43, No.2. 

  22. Jaak Jurison, (1995). The Role of Risk and Return in Information Technology Outsourcing Decisions, Journal of Information Technology, 10, 239-247. 

  23. Andrew Kakabadse, Nada Kakabadse (2002). Trends in Outsourcing: Contrasting USA and Europe, European Management Journal Vol. 20, No. 2, pp.189-198.

  24. Ray Hackney and Martin Hancox (2000). IS/IT Outsourcing: Conceptualising Practice and Perception, In Business Information Technology Management: Alternative and adaptive Futures, Edited by Ray Hackney and Dennis Dunn.

  25. Carmel, E. (1999). Global Software Teams: Collaborating Across Borders and Time Zones, Chapter 14: Holiday Inn's 'A Passage To India.' [A case study of a US-based corporation and its experiences insourcing and outsourcing]

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© Copyright Dr. Nazmun Nahar. All rights reserved. E-mail: nazmun.n.nahar@jyu.fi