Technology provision: Process support paradigms
Representation
- Technology only provides a means to represent processes and makes it easier to access process documents and tools
- Enactment is performed manually
Guidance
- Passive: users can request process engine for process information
- Active: process engine provides users with suggestions, advice and other information of the process
Automation
- Enforcement: process engine forces users to follow rules and controls user’s access to data and tools
- Execution: process engine executes some part of the process automatically