Phases of process elicitation

• Process requirement analysis

  • Understand the organisational environment, define objectives, plan the elicitation strategy

• Technology provision

  • Select the process modelling methods and languages
  • Select the process support paradigm

• Process modelling

  • Develop, validate and analyse process models

• Improvement of the elicitation method

  • Analyse and document the conducted process elicitation effort
  • Extract and package knowledge and deliverables for reuse

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